Call Centre Services

Halo Consultancy offers inbound and outbound call centre services through carefully selected centre partners. We can provide an experienced and professional telemarketing team to help boost sales and / or to provide a branded and managed customer response centre.
We can be a valuable and seamless addition to your business, and can offer real time reporting, 100% call recording, technical support and data security.

Inbound Call Centre Solutions

Every call routed to one of our call centres is handled by a highly trained and professional customer service team which will ensure that your customer will receive a 1st class experience.

We can provide a solution to either fully receive your inbound calls or act as an over flow to your existing operation. We can manage inbound calls that can relate to sales, post sales enquiries, customer services and technical support.

Outbound Call Centre Solutions

Our outbound call centre services are aimed at the acquisition of new customers for your business.
As customer acquisition campaigns are the key to business growth, we will provide a highly skilled outbound team of agents who will use the latest in dialler technology to generate quality sales.

This is what we will do

  • Discuss your needs, your targets and objectives
  • Agree a strategy and commercial terms.
  • Prepare and plan, creating a framework for delivery.
  • Deliver and provide ongoing management.
  • We will carefully select the appropriate type of representatives who, with onsite training will deliver a high quality service for you.

Contact Us now to get started!